1. Acceptance of Terms
Welcome to the products and services provided by Haikou Chengluojing Electronic Science & Technology Co., Ltd. (hereinafter referred to as "we", "Company", or "Chengluojing Tech"). These Terms of Service (hereinafter referred to as "Terms") constitute a legally binding agreement between you and us.
Before using our products and services, please carefully read and fully understand all contents of these Terms. If you do not agree with any part of these Terms, please do not use our products and services. Your use of our products and services indicates that you have read, understood, and agreed to be bound by these Terms.
2. Definitions
In these Terms, unless the context otherwise requires, the following terms have the following meanings:
- "Services" refers to all products, software, applications, websites, and related services we provide
- "User" or "You" refers to individuals or entities using our services
- "Content" refers to any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials submitted, transmitted, displayed, or otherwise made available through the Services
- "Account" refers to the registered account you create to use the Services
- "Intellectual Property" refers to all patents, trademarks, service marks, copyrights, trade secrets, and other intellectual property rights
3. Service Description
Our services include but are not limited to:
- Smart Retail Management System
- Electronic Payment Solutions
- Customer Relationship Management System
- Smart Hardware Devices
- Data Analytics Platform
- Cloud Solutions
- Technical Support and Consulting Services
- System Integration and Custom Development Services
We reserve the right to modify, suspend, or terminate some or all services at any time without notice. We are not liable for any losses caused to you by service modifications, suspensions, or terminations.
4. Account Registration and Use
4.1 Account Registration
To use certain services, you need to register an account. When registering, you should:
- Provide true, accurate, complete, and current information
- Promptly update your registration information to keep it true, accurate, complete, and current
- Properly safeguard your account and password
- Be responsible for all activities conducted using your account
4.2 Account Security
You are fully responsible for the confidentiality and security of your account. If you discover unauthorized use of your account or other security issues, you should immediately notify us. We are not liable for any losses or damages resulting from your failure to comply with these Terms.
4.3 Account Restrictions
You may not:
- Use another person's account
- Transfer, sell, or rent your account to others
- Create false accounts or use automated means to create accounts
- Use accounts to engage in illegal activities or activities that violate these Terms
5. User Conduct Standards
When using our services, you agree to comply with the following standards:
5.1 Lawful Use
You should comply with all applicable laws and regulations and not use the Services for any illegal purpose or in any illegal manner.
5.2 Prohibited Conduct
You may not:
- Upload, post, or transmit any illegal, harmful, threatening, abusive, harassing, infringing, defamatory, vulgar, obscene, or otherwise objectionable content
- Infringe upon others' intellectual property rights, privacy rights, or other legitimate rights
- Spread viruses, malware, or other harmful code
- Interfere with or disrupt the Services or servers and networks connected to the Services
- Attempt unauthorized access to the Services, other accounts, computer systems, or networks
- Use any robots, crawlers, scrapers, or other automated means to access the Services
- Engage in any conduct that may damage, disable, overload, or impair the Services
- Circumvent, disable, or otherwise interfere with security-related features of the Services
- Engage in fraud, false representation, or misleading conduct
5.3 Commercial Use
Without our prior written consent, you may not use the Services for any commercial purpose, including but not limited to reselling, renting, or otherwise commercially exploiting the Services.
6. Intellectual Property
6.1 Our Intellectual Property
The Services and all their content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and their design, selection, and arrangement) are owned by us, our licensors, or other content providers and are protected by Chinese and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
6.2 License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal or internal business use.
6.3 User Content
You retain all rights to content you submit, post, or display through the Services. By submitting, posting, or displaying content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content solely for the purpose of providing and improving the Services.
6.4 Trademarks
Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of us or our affiliates or licensors. You may not use these marks without our prior written permission.
7. Payment and Fees
7.1 Fees
Certain services may require payment. All fees are denominated in Chinese Yuan (RMB) unless otherwise stated. We reserve the right to change fees at any time but will notify you in advance.
7.2 Payment
You agree to pay all fees associated with your use of paid services. Payment should be made according to the payment methods and timing we specify. If you fail to pay on time, we may suspend or terminate your access to the Services.
7.3 Refunds
Unless required by law or explicitly stated otherwise by us, all fees are non-refundable.
7.4 Taxes
You are responsible for paying all applicable taxes associated with your use of the Services.
8. Privacy
We value your privacy. Our collection, use, and protection of personal information are governed by our Privacy Policy. Please review our Privacy Policy to understand how we handle your personal information.
9. Third-Party Services and Content
Our Services may contain links to third-party websites, applications, or services, or integrate third-party services. We do not control these third-party services and are not responsible for their content, privacy policies, or practices. You use third-party services at your own risk.
10. Disclaimer
To the maximum extent permitted by law:
- The Services are provided on an "as is" and "as available" basis without any warranties, express or implied
- We do not warrant that the Services will be uninterrupted, timely, secure, or error-free
- We do not warrant that results obtained through the Services will be accurate or reliable
- We do not warrant that any errors in the Services will be corrected
- We are not liable for any damages resulting from use or inability to use the Services
You expressly understand and agree that you use the Services at your own risk.
11. Limitation of Liability
To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, agents, partners, and licensors are not liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, use, or other intangible losses
- Use or inability to use the Services
- Cost of procurement of any goods, data, information, or services obtained through the Services
- Unauthorized access to or alteration of your transmissions or data
In any event, our total liability to you shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or RMB 1,000, whichever is greater.
12. Indemnification
You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, agents, partners, and licensors from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use or inability to use the Services
- Your violation of these Terms
- Your infringement of any third-party rights
- Your content
13. Service Modification and Termination
13.1 Modification
We reserve the right to modify or discontinue the Services (or any part thereof) at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.
13.2 Termination
We may terminate or suspend your access to the Services immediately, with or without notice, for any reason or no reason, including but not limited to your violation of these Terms. Upon termination, your right to use the Services will immediately cease.
13.3 Effect of Termination
Upon termination:
- Your access rights to the Services will be revoked
- We may delete your account and content
- Provisions of these Terms that by their nature should survive termination will continue to be effective
14. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you through the Services or by email. Modified Terms will take effect immediately upon posting. Your continued use of the Services after changes indicates your acceptance of the modified Terms.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
15.2 Dispute Resolution
Any disputes arising from or related to these Terms shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party may file a lawsuit with the people's court having jurisdiction over the location of Haikou Chengluojing Electronic Science & Technology Co., Ltd.
15.3 Statute of Limitations
You agree that any cause of action arising from or related to these Terms or the Services must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action will be permanently barred.
16. General Provisions
16.1 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous oral or written agreements.
16.2 Severability
If any provision of these Terms is deemed invalid or unenforceable, that provision will be removed and the remaining provisions will continue to be valid.
16.3 Waiver
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms or any of your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms.
16.5 Notices
We may send you notices by email, in-service notifications, or by posting notices on our website. You agree to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirements.
16.6 Language
These Terms are provided in both Chinese and English. In case of any inconsistency, the Chinese version shall prevail.
17. Contact Us
If you have any questions or comments about these Terms, please contact us through the following methods:
- Company Name: Haikou Chengluojing Electronic Science & Technology Co., Ltd.
- Address: Room 301, Building 3, Bank of China Dormitory, No. 490 Binhai New Village, Binhai Street, Longhua District, Haikou City, Hainan Province
- Email: support@chengluojing
- Phone: 15842652789
These Terms of Service were last updated on January 1, 2024. Thank you for using the products and services of Haikou Chengluojing Electronic Science & Technology Co., Ltd.!